View notes on an order
You can create notes to attach to resource orders in any section by viewing (
) the order. The notes can be viewed from the Resource Orders page or within the section pages.
To add a note
Additional notes can be added to existing notes in either the Resource Orders page or within a category page. New notes for any order can only be created by first viewing the order.
- Click
. The Notes page appears.
- Enter information in the Notes field.
- Click Add. A dated note entry appears.
- Add another note or click Close.
To view a note
You can view notes for any order in any section. If existing notes are available for an order, click
to view them. You can also add additional notes to any order except denied orders.
- Click
. The Notes page appears. Existing notes are listed by date.
- Click Close when finished.
View and submit an unsent order
- In the Unsent section, find an order of interest, and then click
to view the order.
- Change the information, as necessary.
- Click Save & Send to submit the order to the warehouse.
NOTE You can also click Save to save the order and return it to the Unsent section.
View and/or revive a submitted order
For an existing, submitted order, you can revive it to remove or add items to it. Reviving it returns the order to your site and places it in the Unsent section.
Find the order of interest in the Submitted section, and then click
. The Submitted Order page appears. See Manage Submitted Resource Orders.
You also receive alerts when orders have been shipped and are ready to receive. To view an alert for a shipped order that can be received:
- Click
at the top of the page. The Processing Needed page appears.
- Click View next to the Resource Orders Shipments to process: # line.
View or delete a denied order
In the Denied section, click
to view the order; click
to remove it.
IMPORTANT Destiny does not issue a warning before removing a denied order.
For more information, see View a Denied Order.
View an approved order
For approved orders in the On Order section, you can:
- View the order
- Create and view notes
Find the order of interest in the On Order section, and then click
. The On Order page appears. See View an Existing Order.
View a backorder
When items have been backordered at the warehouse, you can see if the order is awaiting items or if some of the items have been shipped.
- To view an order awaiting backordered items, find the order of interest in the Backordered section, and then click
. The Order Details page appears. See View Order Details.
- To view shipments for an order with backordered items, find the order of interest in the Backordered section, and then click
. The View Shipments page appears. See Manage Shipments.
Manage an order shipment
You can view and/or receive items from a shipment.
- To view a shipment, find the order of interest in the Shipped section, and then click
. The Order Details page appears. See View Order Details.
- To receive items from a shipment, find the order of interest in the Shipped section, and then click
. The View Shipments page appears. See Manage Shipments.